Call us 01803 835 418
24 Victoria Road
Dartmouth, Devon  TQ6 9SA
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Our Practice 

Dartmouth and Kingswear 

View of Dartmouth and Kingswear from Jaw Bones

Our dental practice has established itself amongst the local community and now provides dental services to over two thousand patients every year.

We know as well as anyone that your smile is one of the most noticeable and memorable features of your face. That is why the whole dental team at the practice work hard to provide you and other patients with the very best dental healthcare.

So, if you are seeking treatment or advice, or looking to register with our dental practice, do please contact us.

Patient Safety Charter

Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where staff can discuss the challenges that face them at work in the best interests of our patients. Patient safety is achieved by adhering to the following safety charter principles...

  • To control and prevent cross infection we follow the latest infection prevention guidelines from the Department of Health in England and Wales.
  • All dental instruments are either single use or sterilised after use.
  • Work areas, the dental chair and equipment handles are decontaminated in-between patients.
  • All staff maintain a high standard of personal hygiene including the wearing of clinical clothing and the restricted wearing of jewellery.
  • Staff who may have a blood borne infection have an occupational health examination and take expert advice on their role in treating patients.
  • Practice water is monitored for quality and dental unit waterlines are maintained.
  • All forms of waste are handled according to current regulations and disposed of with appropriate carriers.

We run a clinical governance system which uses integrated risk management to identify, assess, analyse and manage all risks and incidents. The goal is continuous improvement in our care and service to you.

Marian Roberts BDS has overall responsibility at the practice. The team is supported through regular meetings, staff training, personal development and regular appraisals. The practice always welcome questions, comments and suggestions from patients.

Please contact the practice manager if you have any questions or concerns.

Complaints Policy

We hope you never need it but we do have a formal complaints procedure for staff and patients at the the practice. See the separate web page entitled 'Patient Complaints' for further details.

Our Treatment Policy

Our practice treats Private patients.

Patient Confidentiality

Our practice adheres to the standards for patient confidentiality as set out by the governing body for Dentistry the General Dental Council. You can see details of this by downloading their guide "Principles of Patient Confidentiality".

Data Protection

Our practice fully complies with the Data Protection Act 1998. It is registered with the Information Commissioner's Office. Our registration number is Z6498030. Our practice data controller is Marian Roberts. To download the ICO guide to data protection please click here.

Care Quality Commission

Our practice is registered with the Care Quality Commission (CQC). Our registration number is 1-153005779.